At Galloway Gourmet Dog Treats, we understand the importance of protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, process, and safeguard the information you provide to us. Our commitment is to ensure your data privacy in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws. By accessing our website and purchasing our products, you consent to the practices described in this policy.
Galloway Gourmet Dog Treats collects personal information through forms, transactions, and interactions with our website. The data we collect includes, but is not limited to, names, contact details, payment information, and the specifics of the products purchased. We also gather non-personal data such as IP addresses, browser types, and pages accessed, to improve our website and enhance user experience. Our data collection practices are designed to be transparent and provide our customers with control over their information.
We use the collected personal data to process orders, manage customer accounts, and communicate effectively with our customers. This involves confirming orders, handling inquiries, and delivering purchased products. Additionally, we may use this information to personalize your experience, provide promotional offers with your consent, and improve our products and customer service. We ensure that any marketing communications provide an option for you to opt out, respecting your preference and choices.
Galloway Gourmet Dog Treats employs robust safeguards to protect your personal information. We utilize secure servers and implement appropriate technical, organizational, and procedural measures designed to mitigate unauthorized access, use, or disclosure of your data. As part of our ongoing commitment to data protection, we regularly review and update our security protocols and systems.
We value your privacy and will not sell, rent, or lease your personal information to third parties. Data sharing is limited to service providers who assist us in operations such as order fulfilment, payment processing, and marketing, subject to strict contractual requirements to protect your data. We may also disclose your information as required by law or to comply with legal proceedings. In such circumstances, we aim to ensure that only necessary information is shared and privacy implications are carefully considered.
We retain personal information for as long as needed to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law. When your personal information is no longer necessary, we ensure it is securely deleted or anonymized. We regularly review our data retention procedures and schedule periodic audits to guarantee continued adherence to legal and industry standards.
Under the GDPR, you have various rights relating to your personal information, including the right to access, correct, or delete your data. You may also object to certain processing activities and have the right to data portability. If you wish to exercise any of these rights, please contact us at [email protected]. We strive to respond promptly to all valid requests, ensuring compliance within the mandatory timeframes.
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please do not hesitate to reach out to us. Our headquarters are located at 116 Queen Street, Auckland CBD, Auckland 1010, New Zealand. You can also email us at [email protected].